Working with Social Interaction Styles


From time to time, everyone finds themselves having to deal with difficult people. 

What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style to improve your interactions, build your confidence and change your life? 

  • Identify the principles behind what really motivates and influences people through the four Social Interaction Styles

  • Recognise how to interact with each Social Interaction Style to build effective relationships

  • Determine ways to work more effectively with each Social Interaction Style

  • Recognise the behavioural responses associated with each Social Interaction Style in stressful situations

Gain the confidence and ability to communicate with any social interaction style

From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.  

This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence and change your life.

The four social interaction styles are driver, expressive, amiable and analytical.  Each style approaches social interactions differently with advantages and with limitations.  Each social interaction style responds differently to pressure and each social interaction style has a different stress response.

By completing this course, you will be able to:

  • identify the four different social interaction styles and understand how all four styles operate

  • recognise the social interaction styles of others to understand how to get on with different styles more effectively

  • determine where, when and why conflict and problems may arise

  • assess strategies for typical situations that require you to influence and communicate with all the social interaction styles

  • examine ways to increase your power and control and develop your resilience

Everybody has their own social interaction style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.   

Being able to identify the social interaction style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence.  Ways to work with each social interaction style will be explored along with techniques to enhance and improve your interactions leading to better communication.   

Provided within the course is a questionnaire to determine your social interaction style that will enable you to understand your own social interaction style in more detail. 

This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.  This course will help you to get on with anyone.

Working with Social Interaction Styles

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Course curriculum

  • 1

    Introduction to the Course

  • 2

    Communcation

    • Communication And How Communication Breakdowns Occur

    • The Messages in Non-Verbal signals

    • Incongruence - The Mismatch Between The Words Used and Body Language

    • Metaphors And Association In The Way That We Communicate

    • Why Is Rapport Important?

    • The Key Component Of Communication - Listening

    • Barriers to Communication in Leadership

    • Conflict

    • The Role of Empathy in Conflict

  • 3

    Practical Activity - Assessing Your Social Interaction Style

    • Assessing your Social Interaction Style

  • 4

    Behaviour of the Social Interaction Styles

    • The Four Social Interaction Styles

      FREE PREVIEW
    • How And Why Tension Between The Styles Develops

    • The Reactions To Pressure Of The Social Interaction Styles

    • What Happens With Increasing Pressure

    • The Stress Responses of the Social Interaction Styles

  • 5

    The Driver Social Interaction Style

    • The Driver Social Interaction Style

    • Summary Booklet - The Driver Social Interaction Style

    • The Conflict Responses of the Driver Social Interaction Style

    • The Stress Response of the Driver Social Interaction Style

    • Lightbulb Moments - Engaging with Others: The Driver Social Interaction Style

  • 6

    The Expressive Social Interaction Style

    • The Expressive Social Interaction Style

      FREE PREVIEW
    • Summary Booklet - The Expressive Social Interaction Style

    • The Conflict Responses of the Expressive Social Interaction Style

    • The Stress Response of the Expressive Social Interaction Style

    • Lightbulb Moments - Engaging with Others: The Expressive Social Interaction Style

  • 7

    The Amiable Social Interaction Style

    • The Amiable Social Interaction Style

    • Summary Booklet - The Amiable Social Interaction Style

    • The Conflict Responses of the Amiable Social Interaction Style

    • The Stress Response of the Amiable Social Interaction Style

    • Lightbulb Moments - Engaging with Others: The Amiable Social Interaction Style

  • 8

    The Analytical Social Interaction Style

  • 9

    Test your Knowledge and Understanding of the Social Interaction Styles

    • A Social Interaction Styles Quiz

  • 10

    Ideal Behaviours for Working with the Social Interaction Styles

Working with Social Interaction Styles

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