The Emotionally Intelligent Leader


Emotional Intelligence is the strongest driver of leadership and personal excellence.

As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.

  • Discover ways of working with emotional intelligence that lead to better outcomes with the people you lead

  • Determine how people would benefit from a coaching approach in changing circumstances

  • Examine your mode and style of leadership and what you need to do to get the most out of difficult situations

  • Differentiate your leadership capabilities through the application of emotional intelligence

How to manage and work with the emotional climate of your team to build trust and develop relationships.

Emotional Intelligence is the strongest driver of leadership and personal excellence.

  • Leaders with high levels of emotional intelligence earn $29K more in salary than those with low levels of emotional intelligence

  • Every point increase in EQ (emotional quotient) is equivalent to $1,300 in annual salary.

As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.

This course will help you to develop and apply your emotional intelligence skills as a leader. You will learn more about your mode and style of leadership to grow other people, enhance their performance and personal satisfaction.

The course, also, covers emotional intelligence coaching and how to manage and resolve situations where conflict arises.

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader.  It compliments other courses that explore emotional intelligence in more depth.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is for you if you want to develop as a leader to improve the way that you interact with other people, the way that you make decisions and the way that you manage performance.

The Emotionally Intelligent Leader

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Course curriculum

  • 1

    Introduction

  • 2

    What is Emotional Intelligence?

  • 3

    Lightbulb Moments - Insights into Emotional Intelligence

  • 4

    The Emotionally Unintelligent Leader - Practical Activity

    • The Emotionally Unintelligent Leader Practical Activity

    • The Emotionally Unintelligent Leader Discussion

  • 5

    Motivation

    • The Learning Outcomes of this Module on Motivation

    • The Theories of Motivation - Needs Theories

    • The Theories of Motivation - Vroom's Expectancy Theory

    • The Theories of Motivation - Goals Theory

    • Why Rewards Affect Motivation

    • Understanding The Motivational Meta-Program

    • Working With The Level of Motivation

    • Working With The Criteria of Motivation

    • Working With The Direction of Motivation

    • Working With The Source of Motivation

    • Working With The Reason for Motivation

    • Working With The Decision Factors of Motivation

    • Learning Summary and Takeaways

    • Practical Activity: Determining Motivational Traits

    • Motivation Discussion

    • Quiz - Test Your Knowledge About Motivation
  • 6

    Lightbulb Moments - Motivation

  • 7

    Emotional Intelligence Coaching

  • 8

    Lightbulb Moments - Coaching

  • 9

    Emotional Intelligence and Leadership

    • Leadership Styles - The Learning Outcomes of this Module

    • What is the Difference Between Leadership and Management?

    • The 3 Modes of Leadership

    • The 6 Styles of Leadership

    • The 6 Leadership Styles Booklet

    • The Commanding Leadership Style

    • The Pacesetting Leadership Style

    • The Democratic Leadership Style

    • The Affiliative Leadership Style

    • The Visionary Leadership Style

    • The Coaching Leadership Style

    • Skills and Behaviours of the Leadership Styles

    • The Underpinning Skills of Each Style

    • The Demonstrated Behaviour of Each Leadership Style

    • Leadership Styles - The Review of this Module
  • 10

    Working with Leadership Styles Quiz

    • Quiz: Test Your Knowledge of Working with Leadership Styles

  • 11

    Your Mode of Leadership

    • Practical Activity: Assessing your Mode of Leadership

    • Mode of Leadership Discussion
  • 12

    Leadership and Conflict Resolution

    • Conflict Resolution - The Learning Outcomes from this Module

    • The Issues around Conflict

    • Conflict and Trust

    • The Trust Equation

    • How to Build Trust as an Emotionally Intelligent Leader

    • The Cycle of Behaviour

    • How to Manage Fight and Flight Behaviour

    • The Use of Words and Their Impact

    • Conflict in Teams

    • Ways of Managing Conflict in Teams

    • Some Wisdom and Takeaways in Conflict

    • Conflict Resolution - Learning Review
  • 13

    Exploring Conflict - Practical Activity

    • Practical Activity: Exploring Conflict

    • Exploring Conflict Discussion
  • 14

    Lightbulb Moments - Communication

    • Communication Lightbulb Moments Cards
  • 15

    The Virtually Intelligent Leader

    • Understanding the Challenges of Leading in a Virtual Environment

    • Working Around Changes

    • Leading By Example

    • Setting Clear Objectives

    • Being Supportive

    • Checking Regularly

    • Encouraging the Use of Tools and Technology

    • Being Kind And Patient

    • Considerations around the Emotional Intelligence of Virtual Meetings
  • 16

    Lightbulb Moments - Conflict Resolution

  • 17

    Three Good things - Practical Activity

    • Practical Activity: Three Good Things

    • The Emotionally Intelligent Leader Course Review

The Emotionally Intelligent Leader

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