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Introductory Video to the Emotionally Intelligent Leader Course
Activity Booklet - Reflecting about this Leadership Course
What Makes an Effective Leader?
Speaking as a Leader in Emotionally Intelligent Ways
The Phrases used by Emotionally Intelligent Leaders
Why Self-Awareness is so Important in Emotionally Intelligent Leadership
The Paradox of Self-Awareness and Feedback
Some Perspectives on Leadership
Leadership in a VUCA (Volatile, Uncertain, Complex and Ambiguous) Environment
The Capacity to Deal with VUCA
The Principles of Ethical Leadership
Emotional Intelligence and Leadership in the Skills-Based Economy
Giving and Receiving Feedback as a Leader
Tips to Develop Emotional Intelligence as a Leader
The Learning Outcomes of the Course
Quiz: How Confident are You as a Leader?
What is Emotional Intelligence? - Learning Outcomes
Defining Emotional Intelligence
What is the Difference Between EQ and EI?
Attitude and Emotional Intelligence
What is the Difference Between Emotions and Feelings?
Frequently Asked Questions (FAQs) About Emotional Intelligence
What is Emotional and Social Intelligence?
Insights into Emotions
Artificial Intelligence, Gen AI and Emotional Intelligence
Artificial Intelligence, Context and Human Leadership
Actionable Strategies for Combining Artificial Intelligence with Emotional Intelligence in Business Leadership
Emotions and Emotional Intelligence at Work
The Misconceptions Around Positive and Negative Emotions
How the Emotional Climate Influences Teams and Teamworking
Working with the Emotional Climate
Running Virtual Meetings with Emotional Intelligence
Managing and Handling Emotions
The Advantages and Disadvantages of Emotional Intelligence
Quiz: Introduction to Emotional Intelligence
Insights into Emotional Intelligence Lightbulb Moments Cards
Activity Booklet - The Emotionally Unintelligent Leader
The Emotionally Unintelligent Leader Discussion
The Learning Outcomes of this Module on Motivation
The Theories of Motivation - Needs Theories
The Theories of Motivation - Vroom's Expectancy Theory
The Theories of Motivation - Goals Theory
Why Rewards Affect Motivation
Understanding Meta-Programs
Working With The Level of Motivation
Working With The Criteria of Motivation
Working With The Direction of Motivation
Working With The Source of Motivation
Working With The Reason for Motivation
Working With The Decision Factors of Motivation
Learning Summary and Takeaways
Activity Booklet - Determining Motivational Traits
Motivation Discussion
Quiz: Test your Knowledge around Motivation
Lightbulb Moments - Motivation in the Workplace
The Leader as a Coach - Learning Outcomes of this Module
Coaching in the Workplace
The Difference Between Sports Coaching and Professional Coaching
The Core Skills of Coaching
Issues around Listening
The GROW (Goal, Reality, Options, Will) Model of Coaching
Questions to Explore Emotions
The Art of Journalling
Being Coached as a Leader
The Leader as a Coach - The Review of this Module
The Coaching Manual to Accompany the Course
Activity Booklet - Gaining Some Experience of Coaching
Coaching Discussion
Lightbulb Moments - Introduction to Coaching
Leadership Styles - The Learning Outcomes of this Module
What is the Difference Between Leadership and Management?
The 3 Modes of Leadership
The 6 Styles of Leadership
The Commanding Leadership Style
The Pacesetting Leadership Style
The Democratic Leadership Style
The Affiliative Leadership Style
The Visionary Leadership Style
The Coaching Leadership Style
Skills and Behaviours of the Leadership Styles
The 6 Leadership Styles Booklet
The Underpinning Skills of Each Style
The Demonstrated Behaviour of Each Leadership Style
Leadership Styles - The Review of this Module
Case Study: Leading with Style
Activity Booklet - Assessing your Mode of Leadership
Activity Booklet - What is My Leadership Style?
Mode of Leadership Discussion
Fining Tuning the Leadership Styles
Increasing the Use of the Commanding Style
Increasing the Use of the Pacesetting Style
Increasing the Use of the Democratic Style
Increasing the Use of the Affiliative Style
Increasing the Use of the Visionary Style
Increasing the Use of the Coaching Style
Toning Down the Use of the Commanding Style
Toning Down the Use of the Pacesetting Style
Toning Down the Use of the Democratic Style
Toning Down the Use of the Affiliative Style
Toning Down the Use of the Visionary Style
Toning Down the Use of the Coaching Style
Reviewing Increasing and Toning Down the Styles
Conflict Resolution - The Learning Outcomes from this Module
The Issues around Conflict
Working with Conflict and Trust as a Leader
What the Wheel of Emotions can Tell us about Trust
The Trust Equation
How to Build Trust as an Emotionally Intelligent Leader
The Increasing Intensity of Conflict
The Cycle of Behaviour
How to Manage Fight and Flight Behaviour
The Use of Words and Their Impact
The Awkward Silence
Conflict in Teams
Working with Conflict in Teams
Some Wisdom and Takeaways in Conflict
Conflict Resolution - Learning Review
Activity Booklet - Exploring Conflict
Exploring Conflict Discussion
Lightbulb Moments - Communicating with Emotional Intelligence
The Challenges of Leading in a Virtual Environment
Considerations around Leading Virtually
Working Around Continual Changes
Leading By Example
Setting Clear Objectives
Encouraging Use of Tools and Technology
Being Supportive
Checking Regularly
Being Kind And Patient
Using Psychology to Get the Best from Virtual Meetings
Lightbulb Moments - Conflict Resolution with Emotional Intelligence
Final Quiz: Test your Knowledge of Emotional Intelligence
Activity Booklet - Three Good Things
The Emotionally Intelligent Leader Course Review
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