Emotional Intelligence For Change
Learn how to lead and manage effective change by aligning people through emotional engagement
Emotional intelligence consists of a range of fundamental skills that allow you to confidently respond to people and changing situations. Being emotionally intelligent underpins and supports effective responses to events, people and change.
Discover the role and the importance of emotional intelligence in managing change.
Determine how to utilise change management models practically using emotional intelligence and a focus on the people involved.
Identify the emotions that people experience and ways to support people positively as they transition through change.
Recognise why resistance occurs and how people react to events by understanding the neuroscience of change.
“The only constant in life is change”
Heraclitus (Greek philosopher of Ephesus, 500 BC)
We all face change every day – whether it is a simple change in the weather, a change to our work schedule or changes in our family life.
This only constant in life, the only thing we can be sure will happen, affects everyone and everybody deals with change differently. If you can create awareness of the way you respond to life events and organisational change and manage your emotional response to the event you're well on your way to effectively managing change.
Emotional intelligence consists of a range of fundamental skills that allow you to confidently respond to people and changing situations.
Managing the way you respond to events and your ability to communicate effectively is essential for leaders of organisational change and for managing personal change. It's not what happens that matters but how you and others respond to change that really counts.
Being emotionally intelligent is the underlying structure that underpins and supports effective responses to events, people and change. In the workplace and in our personal lives being emotionally intelligent is an essential component to building resilience for mental health and successfully managing change.
The ability to quickly and easily adapt to change is often a competitive advantage for a leader. Emotionally intelligent leaders and managers are also able to help others manage difficult change.
This course has been designed to explore the role of emotional intelligence in change looking at change at the personal and organisational level. It explores working with emotional needs through conscious choices fundamental to effective change.
Introductory Video to Emotional Intelligence For Change
FREE PREVIEWPractical Activity: Reflecting about this Course
Learning Outcomes of Emotional Intelligence For Change
FREE PREVIEWWhat is Emotional Intelligence? - Learning Outcomes
Defining Emotional Intelligence in Change Management
FREE PREVIEWInsights into Emotions
Emotional Intelligence at Work
Working with the Emotional Climate
The Advantages and Disadvantages of Emotional Intelligence
The Types of Change in Organisations
FREE PREVIEWOrganisational Position and Change
Managing Change in Complex Systems
Communication and Communication Breakdown
The Cycle of Behaviour
Resistance to Change
Change Management Activity
Managing Change Workbook
Introduction to the SCARF Model
FREE PREVIEWUnderstanding Reward and Threat
Working with the Need for Status
Working with the Need for Certainty
Working with the Need for Autonomy
Working with the Need for Relatedness
Working with the Need for Fairness
Applying and Working with the SCARF Model
Your SCARF Checklist
Personal Transition through Change and the Emotional Phases
FREE PREVIEWPersonal Trasition Through Change Curve
How Emotions are Involved in Change
Anxiety - Can I Cope?
Happiness - At Last Something is Going to Change
Denial - Change? What Change?
Anger - Who's at Fault? Me or You?
Disillusionment - I'm Off! This Isn't For Me!
Despair - Who Am I?
Hostility - I'm Going To Make This Work If It Kills Me!
Acceptance - I Can See Myself In The Future
Moving Forward - This Can Work and Be Good
Ways of Looking After Yourself in Times of Change
Personal Transition Through Change Quiz
Managing the Change Process
Leading People Through Change
The ADKAR Change Management Model
The Change Equation
Transparency in Communication
A Few Bits of Wisdom
Supporting People Through Change
Supporting People Through Change Quiz
Change Management Lightbulb Moments Cards
Practical Review - Learning Review
Enhance your coaching skills and capabilities using emotional intelligence.
Learn about emotional intelligence through a more detailed review of the inner world of awareness and the outer world of action.
Develop emotional intelligence in yourself and others using advanced techniques of awareness and action through individually tailored communication and authentic leadership
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