Practitioner in Emotional Intelligence

Introductory Video to the Practitioner Course

Introduction and Learning Outcomes

A Straightforward Definition of Emotional Intelligence

What is the Difference Between EQ and EI?

The Thoughts of Dr.David Caruso on Emotional Intelligence

Insights into Emotions

Emotions and Emotional Intelligence at Work

How the Emotional Climate Influences Teams and Teamworking

Working with the Emotional Climate

The Advantages and Disadvantages of Emotional Intelligence

Quiz: Introduction to Emotional Intelligence

How The View on Emotions Has Changed

The Development and Function of Emotions

One Minute Observation Test

The Basic Anatomy of the Brain

The Basic Human Emotions Experienced and Expressed by Everyone

Posters: The Facial Expressions of the Basic Human Emotions

Quiz: Test your Knowledge of Emotions and Facial Expressions

The Myth about Positive and Negative Emotions

Exploring and Navigating Emotions

Identifying Emotion and Working to Understand Emotion

Tips to Develop Emotional Intelligence through Emotional Management

Quiz: Test your Understanding of Emotions

Daniel Goleman's Emotional Intelligence Framework

The Competencies of Emotional Intelligence

Emotional Intelligence as a Set of Abilities

More about Emotional Intelligence as a Set of Abilities

What we can Learn from the Six Seconds Framework of Emotional Intelligence

Measuring and Assessing Emotional Intelligence

Discussion: Using your Emotional Intelligence Competencies

Quiz: Test your Knowledge of Daniel Goleman's Emotional Intelligence Framework

Activity Booklet - Assess your Emotional Intelligence

Choices and Practising to Become More Emotionally Intelligent

Practical Hints and Tips around Practising Emotional Intelligence

The One Percent Solution and One Minute Levers for Developing Emotional Intelligence

Some Do's and Don'ts Around Working with Emotional Intelligence

Quiz: Test your Knowledge about Practising Emotional Intelligence

Insights into Emotional Intelligence Lightbulb Moments Cards

Comprehending Emotions

Activity Booklet - The Emotionally Unintelligent Leader

Discussion: The Emotionally Unintelligent Leader

Introduction to The Inner World

What is Self-Awareness? Exploring Self-Awareness

The Johari Window - Insights into your Relationship with Yourself and Others

Self Limiting Beliefs - How Your Beliefs Can Get In the Way

Using Visualisation to Change Your Beliefs

Using Affirmations To Change Your Beliefs

Investigating Values

Activity Booklet - Assessing your Behavioural Style

William Moulton Marston's Model of the Behavioural Expression of Emotions

The High Dominance Behavioural Style

The High Dominance Summary Booklet

The High Influence Behavioural Style

The High Influence Summary Booklet

The High Steadiness Behavioural Style

The High Steadiness Summary Booklet

The High Compliance Behavioural Style

High Compliance Summary Sheet

Poster: How The Behavioural Styles Express Emotional Intelligence

The Ideal Behaviour for Ideal Interactions

Discussion: Your Behavioural Style

Quiz: Test your Knowledge and Understanding of Behavioural Styles

Sensory Input - Sensing The World Through Your Senses

Filtering Reality - How You Filter Information

Emotional States, Moods, Traits and Styles

Ways of Noticing Feelings

How Emotions Can Be Managed and Handled

What can Influence the Expression of Emotions

Detachment - Emotional Detachment in Stressful Circumstances

Ways of Expressing Emotion Intelligently

Activity Booklet - Exploring your Hot Buttons

Discussion: Exploring your Hot Buttons

Introduction to The Outer World

Interpersonal Skills: Hints and Tips Working With Interpersonal Skills

Defining Empathy

Empathy vs Sympathy - The Intelligence in Empathy

The Way the Brain Works

Thinking and the Brain - What Thinking is all About

Empathy and the Brain - What Empathy is all About

The Neuroscience of Empathy

Ways to Demonstrate Empathy

Body Language And Non-Verbal Communication

Interpreting Some Non-Verbal Signals

Activity Booklet - Developing Empathy

Discussion: Developing Empathy

Some Problems Interpreting Expression of Emotion

A Key Emotional Intelligence Skill - Empathetic Listening

Some Hints and Tips to Understand and Develop Empathy

The Importance of Relationships with Others

Activity Booklet - Working with Other's Behavioural Styles

Working with Other's Behavioural Styles Discussion

Quiz: Test your Adaptability to Work with Other Behavioural Styles

The Learning Outcomes of This Motivation Module

Investigating Motivation

Theories of Motivation - Needs Theories

Theories of Motivation - Vroom's Expectancy Theory

Theories of Motivation - Goals Theory

Why Rewards Affect Motivation

Words That Change Minds

Understanding Meta-Programs

Working With The Level of Motivation

Working With The Criteria of Motivation

Working With The Direction of Motivation

Working With The Source of Motivation

Working With The Reason for Motivation

Working With The Decision Factors of Motivation

Learning Summary and Takeaways

Activity Booklet - Determining Motivational Traits

Discussion: Motivation Traits

Quiz: Test your Knowledge about Motivation

Motivation Lightbulb Moments Cards

The Learning Outcome of this Module on Emotional Intelligence Coaching

Why Coaching in the Workplace is Necessary and When to Coach

The Core Skills of Coaching

The GROW (Goal, Reality, Options, Will) Model of Coaching

Questions to Explore Emotions

Coaching around the Emotions of Situations

Review of this Module on Coaching

Coaching Lightbulb Moments Cards

Activity Booklet - Gaining Experience of Coaching

Discussion: Your Experience With Coaching

The Learning Outcomes of this Emotional Resilience Module

A Job Advertisement and a Reality Check - Master of the Universe

How Emotional Intelligence and Resilience Work Together

Three Phrases that Drain Resilience - How Many Of These Are You Using?

The Definition of Resilience (It's NOT Bouncing Back!)

Why Resilience is Useful and When Resilience is Useful

Action Strategies - Learning Outcomes

Action Strategies to Develop Resilience - Strategy 1. Feel in Control

Action Strategies to Develop Resilience - Strategy 2. Create a Personal Vision

Action Strategies to Develop Resilience - Strategy 3. Be Flexible and Adaptable

Action Strategies to Develop Resilience - Strategy 4. Get Organised

Action Strategies to Develop Resilience - Strategy 5. A Mindset for Problem Solving

Action Strategies to Develop Resilience - Strategy 6. Get Connected

Action Strategies to Develop Resilience - Strategy 7. Be Socially Competent

Action Strategies to Develop Resilience - Strategy 8. Be Proactive

Developing Resilience Lightbulb Moments Cards

The Learning Outcomes of this Managing Change Module

The Various Types of Change in Organisations

Ways of Working with Change

Managing the Change Process

Managing Change in Complex Systems

Personal Transition through Change and the Emotional Phases

Personal Transition through Change

Some Wisdom Around Change

Review of This Module on Managing Change

Quiz: Personal Transition Through Change Quiz

Activity Booklet - Working through a Change Management Programme

Discussion: Change Management

Final Quiz: Test your Knowledge of Emotional Intelligence

Change Management Lightbulb Moments Cards

eLearning Terms And Conditions

Emotional Intelligence - Frequently Asked Questions

The Coaching Manual for Emotional Intelligence Coaching

Practitioner in Emotional Intelligence Programme Course Notes

Foundation in Emotional Intelligence

Equivalent to 6 hours CPE / CPD
HD 1080p Videos
Editable PDFs
Interactive Quizzes
Lightbulb Moments Resource Cards
Reference Material
Certificates from Ei4Change and The Institute of Leadership
What is Emotional Intelligence?
Emotions
The Practical Application of Emotional Intelligence Models
Developing your Emotional Intelligence

Student Membership of The Institute of Leadership

$299

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