Master Practitioner in Emotional Intelligence Programme

Master Practitioner in Emotional Intelligence

Advanced techniques of awareness and action through leadership supporting decision making and stress management.

What's included?

196 Videos
4 Quizzes
5 Multimedia
38 PDFs
13 Disqus
72.0

Master Practitioner in Emotional Intelligence 

Approved by The Institute of Leadership and Management

Are you experiencing frustration in your career?

Do you encounter conflict regularly when working with others, with your team and with your manager?

Do other people appear to  make progress faster and easier than you do?

Are you continually stressed and worn out by the day-to-day challenges that you face?

Are there barriers in the way to stop you from doing the things that you want?

Are you stuck and don’t know what to do next?

Most workplace issues are people-related or relational-related.  Leadership competencies essential to effective performance are related to emotional intelligence - a key skill to meet the business challenges of today and for the 2020's.  

Leaders high in emotional intelligence are more effective at building and maintaining relationships and managing conflict.

People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term.  There are measurable improvements in decision making, influence and quality of life, and in creating value through people for people.

Completing this course, you will be able to 

  • Determine how you can work with emotional intelligence to improve results and quality

  • Recognise ways that you can perform within the emotional climate of your work environment

  • Assess the drive and motivation of others to influence and persuade with success

  • Identify ways to work with emotions to solve problems increasing your effectiveness in decision making

  • Change the ways you work in stressful situations and develop resilience

  • Evaluate your leadership skills and apply them to your career progression

  • Develop ways that you can build your interpersonal skills and enhance your relationships


Not everyone has the time to take an academic qualification in Emotional Intelligence, which is why Ei4Change offers a range of certificated Emotional Intelligence programmes approved by The Institute of Leadership and Management that can be taken online at any time convenient to you.

The awards for completing the course enhance your career.  They are recognised as the benchmark for high quality, bespoke leadership and management training, showcasing your capabilities as an emotionally intelligent leader working in today's modern workplace.


The first part of the Programme includes all the material covered within the Introduction to Emotional Intelligence approved by the Institute of Leadership and Management.

The second part of the Programme includes all the material covered within the Emotional Intelligence Advanced Programme.

The Master Practitioner in Emotional Intelligence Programme is the final part of the Programme and explores the construct of emotional intelligence in detail. 

It covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.

The programme, also, covers the differences between emotional intelligence and social intelligence.

Reviewing diverse scenarios within work, leadership approaches are considered with emphasis on how emotional intelligence can be applied in managing stress, in decision making and in building authentic relationships.

The programme goes into detail about

  • Emotional and Social Intelligence and leadership
  • Communication and human factors
  • Managing stress and developing stress tolerance; self and others
  • The influence of emotion in decision making
  • Using assertion to build collaboration and manage conflict
  • Ethics and social corporate responsibility

Ways to develop emotional intelligence will be explored along with techniques to work with emotional intelligence.

This programme will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!!

Who is the programme for?

The course is for anyone who is interested in developing their understanding of emotional intelligence to improve performance.

 It will be of particular relevance to you, if you:

  • contribute to decision making within an organisation at either operational, tactical or more strategic level
  • are a leader in a team or in a management role and seeking to enhance and develop your career
  • have responsibilities for people development activities within an organisation without a specialist function
  • are an independent or employed consultant, NLP practitioner, coach or trainer who support organisations in meeting their goals


How is the programme delivered?

The online distance learning programme is delivered using our online learning platform that gives you lots of flexibility to study when and where you wish. You will have access to a range of learning materials on the learning platform, along with online video tutorials, quizzes, practical activities and some fun material - including series of complimentary crib cards. 

You will have the chance to discuss and debate your findings around your emotional intelligence in a group discussion with others studying the same programme as you. You will be supported throughout by internationally renowned emotional intelligence coach, trainer and facilitator - Robin Hills.

There are some exercises for you to do as a part of the programme to find out how you view your emotional intelligence and how others view your emotional intelligence. These involve some activity with other people and some reflection. They will help to guide you on what and how you need to change. [WARNING: this takes some effort and you may not like what you find out!]

The course contains a number of practical activities to put into practice and can apply what you have learnt. 

What is the duration of the programme?

You have lifetime access to the course material so that you can work through the course at your own pace.  

The course is equivalent to 72 hours CPD (Continuing Professional Development). Because it is so flexible, you can work within your own time-frame.

How will the certificate be awarded?

Your certificate will be awarded on successful completion of the course.  This includes watching all the video lessons, completing the quizzes and downloading the resource material. 

There is no requirement for the practical activities and assignments to be formally assessed.  

Who are The Institute of Leadership and Management?

Since 1947, The Institute of Leadership and Management has carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership.  They use their expertise to continually raise standards and to help others develop and grow. 

With over 30,000 members from all over the world and all walks of life, the aim is to inspire great leadership – everywhere.

As you are participating in an Institute Approved programme through a recognised provider, you are eligible for studying membership, which is included within the price of the programme.

What are the benefits of membership?

  • Discover where you need support with MyLeadership, The Institute’s award-winning e-learning tool
  • Share and learn from a 30,000 strong community by participating in events and webinars
  • Keep learning by accessing expertly curated resources
  • Stay up to date with what’s going on in the world of leadership and management through news updates and podcasts
  • Dive deeper into current issues with EDGE online, the leadership journal designed to keep you informed of new research and best practice
  • Enhance your reputation with prestigious letters (MInstLM) after your name on successful completion of the Master Practitioner programme


On completion of the course, you will receive a digital certificate from The Institute of Leadership and Management, recognising and celebrating your learning and achievement.

All modules are continually refined and updated to ensure they comply with the requirements of The Institute of Leadership and Management as well as remaining current and relevant.

If you would like more information about this programme, how it is delivered, or would like to talk to us about delivering this programme within your organisation, contact us directly.


Course Curriculum

Practical Activity: Assess your Emotional Intelligence
Lightbulb Moments: Insights into Emotional Intelligence
Quiz: Test your Knowledge of Behavioural Styles
Quiz: Test Your Knowledge About Motivation
Lightbulb Moments: Developing Resilience
Lightbulb Moments: Managing Change
Quiz: Working with Leadership Styles
Lightbulb Moments: Communication
Lightbulb Moments: Conflict Resolution

You may also be interested in...

$297.00
Introduction to Emotional Intelligence (Approved by the Institute of Leadership and Management)
$497.00
Advanced Emotional Intelligence (Approved by the Institute of Leadership and Management)