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Introduction to Recruitment, Interviewing and Emotional Intelligence
Recruitment, Interviewing, and Emotional Intelligence - Learning Outcomes
Activity Booklet - Reflecting about this Course
Emotional Intelligence in Recruitment and Interviewing
Defining Emotional Intelligence
An Insight into Emotions
Emotional Intelligence at Work
How the Emotional Climate Influences Teams and Teamworking
Working with the Emotional Climate
Emotions and Recruitment
Quiz: Test your Knowledge of Emotional Intelligence
A Simple Recruitment Process
The Aims and Benefits of Recruitment
Creating a Job Profile
Steps in the Recruitment Process
Recruitment and the Law
Being Aware of Bias
Considerations around Bias
Advertising the Role
Inspiring Job Adverts
Advertising Channels
Reviewing CVs
Preparing the Interview
Types of Interview
Interviewing in a Professional Manner
Interview Questioning Techniques
Interview Questions to Ask
Interview Questions Checklist
Competency-Based Interviews
Competency-Based Questions Checklist
Questioning and Listening in Interviewing
Active Listening in Recruitment
Activity Booklet - Assessing your Listening Skills
Questions You May Be Asked During The Interview
Bias in Recruitment
Taking Notes
A Process for Note Taking and Interview Questioning
Second Interviews
Further Legal Considerations
Virtual Interviewing Introduction
Considerations Around Virtual Interviewing
Further Considerations Around Virtual Interviews
Conducting a Virtual Interview
After the Virtual Interview
Virtual Interviewing Final Considerations
Evaluating the Results
Making a Job Offer
Unsuccessful Candidates
Once The Offer Has Been Accepted
Quiz: Recruitment, Interviewing and Emotional Intelligence Quiz
Emotional Intelligence in Recruitment
Artificial Intelligence, Emotional Intelligence and Recruitment
Do's and Don'ts in Recruitment
Activity Booklet - Learning Review

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