Develop Your Interpersonal Skills

Build Authentic Relationships using Emotional Intelligence rating

Authentic relationships are built around empathy, trust and values. 

Developing healthy relationships as adults means building interpersonal skills and refining them around others’ needs as well as your own.

  • Develop your understanding of empathy so that you can get better insights in how other people view things

  • Build your relationships with other people through trust and a deeper understanding

  • Recognise why some conflict is to be expected and why it is a part of healthy relationships

  • Identify how your ethics and attitude to corporate responsibility impact upon your relationships

Learn to develop satisfying, healthy and authentic relationships through empathy and good ethics.

Building relationships is something that we all do having learnt these skills from birth.  Developing healthy relationships as adults means building on these skills and refining them so that we can adapt around others’ needs as well as our own. 

 We interact with other people in many different ways - some of these interactions are transient whilst some of these interactions are deep and meaningful.

Building healthy interpersonal relationships is one of the ways that you use your emotional intelligence.  The course covers the awareness and action part of how you interact with others in the outer world. 

This course is a stand alone course for anyone interested in understanding themselves better and communicating with other people with more impact.  It forms part of a comprehensive course that explores emotional intelligence in more depth.

Authentic relationships are built around mutual understanding that involves empathy, trust and an acceptance of each other’s values.  Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs.  It is not that conflict occurs that is the issue, it is how it is managed.  

In this course, we will explore the way that you build relationships using empathy, how you develop trust, manage conflict and work within ethical boundaries.

Develop Your Interpersonal Skills

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Course curriculum

    1. Introduction to this Course on Interpersonal Skills

    2. The Emotional Intelligence Framework and the EQ-i 2.0

    3. Overview of the Intepersonal Skills Course

    4. Developing Interpersonal Skills

    1. How the Course relates to Emotional Intelligence and the EQ-i 2.0

    2. Practical Activity: Assess your Interpersonal Relationships

    1. The Learning Outcomes of this Module on Empathy

    2. The Definition of Empathy

    3. Empathy vs Sympathy - The Intelligence in Empathy

    4. The Way The Brain Works

    5. The Way the Brain Works with Thinking

    6. The Way the Brain Works with Empathy

    7. The Neuroscience of Empathy

    8. Some Ways of Demonstrating Empathy

    9. The Non-Verbal Signals within Body Language

    10. Interpreting Some Non-Verbal Signals

    11. Some Problems Around Interpreting Expression

    12. Listening Skills - Empathetic, Active Listening

    13. Hints and Tips to Understand and Develop Empathy

    14. The Review of this Module on Empathy

    1. Practical Activity: Developing Empathy

    1. Empathy Discussion

    1. The Learning Outcomes of this Module on Interpersonal Relationships

    2. Perspectives That Will Challenge Your View on Team Working

    3. The Importance of Relationships

    4. The Benefits of Conflict

    5. Working with Conflict in Supportive Ways

    6. The Cycle of Behaviour

    7. Conflict and Trust - Factors and Questions to Consider in Conflict Resolution

    8. The Role of Trust in Building Relationships

    9. What the Wheel of Emotions can Tell us about Trust

    10. The Trust Equation

    11. Ways of Working that Build Trust

    12. The Principles of the Economies of Trust

    13. The Review of this Module on Interpersonal Relationships

About this course

  • $99.00
  • 45 lessons
  • 2 hours of video content

Develop Your Interpersonal Skills

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