Develop Your Interpersonal Skills


Build Authentic Relationships using Emotional Intelligence rating

Authentic relationships are built around empathy, trust and values. 

Developing healthy relationships as adults means building interpersonal skills and refining them around others’ needs as well as your own.

  • Develop your understanding of empathy so that you can get better insights in how other people view things

  • Build your relationships with other people through trust and a deeper understanding

  • Recognise why some conflict is to be expected and why it is a part of healthy relationships

  • Identify how your ethics and attitude to corporate responsibility impact upon your relationships

Learn to develop satisfying, healthy and authentic relationships through empathy and good ethics.

Building relationships is something that we all do having learnt these skills from birth.  Developing healthy relationships as adults means building on these skills and refining them so that we can adapt around others’ needs as well as our own. 

 We interact with other people in many different ways - some of these interactions are transient whilst some of these interactions are deep and meaningful.

Building healthy interpersonal relationships is one of the ways that you use your emotional intelligence.  The course covers the awareness and action part of how you interact with others in the outer world. 

This course is a stand alone course for anyone interested in understanding themselves better and communicating with other people with more impact.  It forms part of a comprehensive course that explores emotional intelligence in more depth.

Authentic relationships are built around mutual understanding that involves empathy, trust and an acceptance of each other’s values.  Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs.  It is not that conflict occurs that is the issue, it is how it is managed.  

In this course, we will explore the way that you build relationships using empathy, how you develop trust, manage conflict and work within ethical boundaries.

Develop Your Interpersonal Skills

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Course curriculum

  • 1

    About this Interpersonal Course

  • 2

    Assess your Interpersonal Skills

  • 3

    Empathy - Relating to Others' Perspectives

  • 4

    Practical Activity: Empathy

    • Practical Activity: Developing Empathy

  • 5

    Empathy Discussion Forum

    • Empathy Discussion

  • 6

    Interpersonal Relationships Developing Relationships Built Upon Trust

    • The Learning Outcomes of this Module on Interpersonal Relationships

    • Perspectives That Will Challenge Your View on Team Working

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    • The Importance of Relationships

    • The Benefits of Conflict

    • Working with Conflict in Supportive Ways

    • The Cycle of Behaviour

    • Conflict and Trust - Factors and Questions to Consider in Conflict Resolution

    • The Role of Trust in Building Relationships

    • The Trust Equation

    • Ways of Working that Build Trust

    • The Principles of the Economies of Trust

    • The Review of this Module on Interpersonal Relationships

  • 7

    Practical Activity: Interpersonal Relationships

    • Practical Activity: Checking your Emotional Bank Account

  • 8

    Interpersonal Relationships Discussion Forum

    • Interpersonal Relationships Discussion

  • 9

    Social Responsibility - Ethical and Supportive Behaviour

    • The Learning Outcomes of this Module on Social Responsibility

    • Defining Social Responsibility

    • Factors That Influence Decisions Around Ethics and Social Responsibility

    • The Principles of Ethical Leadership - How this Drives Social Responsibility

    • The Review of this Module on Social Responsibility

  • 10

    Practical Activity: Social Responsibility

    • Practical Activity: Care and Support in the Workplace

  • 11

    Social Responsibility Discussion Forum

    • Social Responsibility Discussion

  • 12

    Lightbulb Moments

    • Lightbulb Moments Resource Cards - Insights into Empathy

Develop Your Interpersonal Skills

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