This is a stand-alone course or module 5 in a series of 5 courses based on the EQ-i 2.0 model of emotional intelligence.

Almost all of us work in a business environment that is constantly changing, is intense and is unrelenting.

With so many challenges and changes to deal with in both life and the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to manage any related stress. Managing stress means keeping the right perspective, being flexible and maintaining a realistic level of optimism.

Understand more about the role of emotions in stress management. Learn how to develop your emotional resilience and use this skill at work.

The course helps you to

• Assess how you view your stress management and how others view your stress management
• Understand how to cope with the emotions associated with change and unfamiliar or unpredictable circumstances
• Discover how realistic optimism helps you to manage stress better
• Explore ways to adapt and to use your flexibility more effectively

How to manage stress more effectively underpinned with good emotional awareness.