Decision Making


Decision Making: Solve Problems with Emotional Intelligence rating

How effective are you at processing information and using emotion to drive your decision making?

Each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.

  • Identify how to make better decisions through critical thinking and creative problem solving

  • Recognise and remove barriers to creativity to foster an innovative work environment producing practical solutions

  • Discover ways to move beyond familiar ways of thinking and seeing the world

  • Investigate new ways of listening, leading, responding, and innovating

Identify how to solve problems and make decisions objectively by managing emotions, impulses, and using creativity and intuition.

How effective are you at processing information from your environment and using emotion to drive your decision making?

How rational and objective are you in solving problems?

From the decision to rise in the morning to the decision go to close your eyes and go to sleep at night, you are constantly solving problems and making decisions.  Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.

This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.

Both creativity and mindfulness form a basic part of solving problems along with intuition. Intuition is a decision making process that is often overlooked in business. Applied in a mindful way, and used well, it can add richness and speed to developing realistic solutions to problems.   

This course is for anyone interested in understanding how to solve problems and make good quality decisions more effectively.  

Decision Making

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Course curriculum

  • 1

    About this Decision Making Course

  • 2

    Practical Activity: Assess your Decision Making

    • Practical Activity: Assess your Decision Making
  • 3

    Reality Testing - Determining What You Experience and What Objectively Exists

  • 4

    Practical Activity: Reality Testing

    • Practical Activity: What is your Reality?
  • 5

    Reality Testing Discussion Forum

    • Reality Testing Discussion
  • 6

    Problem Solving - Working with Problems Using Emotional Information

    • The Learning Outcomes of this Module on Problem Solving

    • Exploring the Two Types of Problem

    • How Adaptability, Risk and Innovation are Involved in Problem Solving

    • How to Work with Creativity

    • How Intuition is Involved in Problem Solving

    • The 6 Steps to Solving Problems

    • The SCAMPER Technique of Problem Solving Explained

    • Some Considerations To Successfully Work With SCAMPER

    • The Role of Emotions in Making Decisions

    • The Review of this Module on Problem Solving
  • 7

    Practical Activity: Problem Solving

    • Practical Activity: Problem Solving with SCAMPER
  • 8

    Problem Solving Discussion Forum

    • Problem Solving Discussion
  • 9

    Impulse Control - Resisting Temptation and Delaying Gratification

    • The Learning Outcomes of this Module on Impulse Control

    • Defining Willpower

    • Developing your Impulse Control

    • Techniques to Improve your Impulse Control with your Use of Technology

    • How your Amygdala can be Hijacked and how this Impacts Upon Decision Making

    • Ways to Work with your Impulse Control

    • The Review of this Module on Impulse Control
  • 10

    Practical Activity: Impulse Control

    • Practical Activity: Impulses and Gratification at Work
  • 11

    Impulse Control Discussion Forum

    • Impulse Control Discussion
  • 12

    Quiz: Test your Knowledge of Decision Making

    • A Quiz about Decision Making

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