Decision Making
How emotional intelligence affects decision making.
Each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.
Identify how to make better decisions through critical thinking and creative problem solving
Recognise and remove barriers to creativity to foster an innovative work environment producing practical solutions
Discover ways to move beyond familiar ways of thinking and seeing the world
Investigate new ways of listening, leading, responding, and innovating
Identify how to solve problems and make decisions objectively by managing emotions, impulses, and using creativity and intuition.
How effective are you at processing information from your environment and using emotion to drive your decision making?
How rational and objective are you in solving problems?
From the decision to rise in the morning to the decision go to close your eyes and go to sleep at night, you are constantly solving problems and making decisions. Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.
This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.
Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.
Both creativity and mindfulness form a basic part of solving problems along with intuition. Intuition is a decision making process that is often overlooked in business. Applied in a mindful way, and used well, it can add richness and speed to developing realistic solutions to problems.
This course is for anyone interested in understanding how to solve problems and make good quality decisions more effectively.
Introduction to This Course on Decision Making
FREE PREVIEWHow the Course relates to Emotional Intelligence
Overview of the Decision Making Course
FREE PREVIEWThinking and the 4 Styles of Decision Making
Thinking and the Directive Decision Making Style
Thinking and the Behavioural Decision Making Style
Thinking and the Conceptual Decision Making Style
Thinking and the Analytical Decision Making Style
How Emotions are Involved in Decision Making
FREE PREVIEWThe Role of Personality and Emotional Intelligence in Decision Making
The Myth about Left Brain and Right Brain Thinking
Feedback in Decision Making
Practical Activity: Assess your Decision Making
The Learning Outcomes of this Module on Reality Testing
FREE PREVIEWWhat is Objectivity and What is Subjectivity?
FREE PREVIEWExploring the Sensory Input Channels
FREE PREVIEWReality - What is Really Happening?
FREE PREVIEWFiltering Reality
FREE PREVIEWUnderstanding Beliefs, Memories and Values
Interpretations of Memory
More about Memory
The Influence of Values and Beliefs on Decisions
Understanding your Reality
Observations of Behaviour and Reality
The Review of this Module on Reality Testing
Practical Activity: What is your Reality?
Reality Testing Discussion
The Learning Outcomes of this Module on Problem Solving
Exploring the Two Types of Problem
How Adaptability, Risk and Innovation are Involved in Problem Solving
How to Work with Creativity
How Intuition is Involved in Problem Solving
The 6 Steps to Solving Problems
The SCAMPER Technique of Problem Solving Explained
Some Considerations To Successfully Work With SCAMPER
How Emotions Drive Decisions
The Review of this Module on Problem Solving
Practical Activity: Problem Solving with SCAMPER
Problem Solving Discussion
The Learning Outcomes of this Module on Impulse Control
Defining Willpower
Developing your Impulse Control
How your Amygdala can be Hijacked and how this Impacts Upon Decision Making
Ways to Work with your Impulse Control
The Review of this Module on Impulse Control
Practical Activity: Impulses and Gratification at Work
Impulse Control Discussion
A Quiz about Decision Making