Introduction To Emotional Intelligence


What is it to be the best human being that you can be? 

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life.

  • Recognise the importance of understanding the emotions that you experience.

  • Examine how to practise and learn how to develop emotional intelligence.

  • Discover how to improve your relationships and performance by gaining insights into the emotions of other people.

  • Consider why you react to situations with a particular focus on how your feelings and emotions impact upon your performance.

Learn how your emotions influence how you perform, build relationships and make good quality decisions.

Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life.

Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work.  There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed. 

Research suggests that emotional intelligence and cognitive intelligence (IQ) are unconnected: you can have a high level of emotional intelligence but a low level of cognitive intelligence, and vice versa.

Your emotional intelligence is your responsibility!  How you react and respond to events is governed by your emotional intelligence.  You can work to develop your emotional intelligence, but this is not easy. 

This course explores what emotional intelligence is and what it is not. It covers the main models of emotional intelligence and what they mean but more importantly how they can be practically applied at work.

The course covers the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence.  It will test your emotional intelligence! 

Changing the way that you work with your emotions is not easy.  This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!!  Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.

Introduction To Emotional Intelligence

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Introduction To Emotional Intelligence

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