Developing Emotional Intelligence In Teams


Developing Emotional Intelligence in Teams rating

How effective are you at working with people in small groups or in larger teams?

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader.

  • Identify how team working through emotional intelligence can lead to better outcomes

  • Explore how people can behave and react to change and the emotions experienced in change

  • Recognise why some conflict is to be expected and why it is a part of healthy relationships

  • Ascertain how to work to build the hearts and minds of your team

Discover emotionally intelligent team working through winning the hearts and minds of others.

  • How effective are you at working with other people in small groups or in larger teams?

  • How good are you at communicating and building effective relationships?

The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or the skills of an effective team leader.  What matters is how the team manages the emotional climate under which they are working.

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you engage with each other to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Good team working means that you can understand how each other works together. It means that you can have an understanding of other people's strengths and limitations through the way in which they use they prefer to approach situations, their focus and their behaviour.  

The course, also, covers working with the emotions experienced during change and ways to develop resilience in individuals, teams and organisations.

Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs.  It is not that conflict occurs that is the issue, it is how it is managed by the individuals involved, the team and the leader. 

The course is based around the outer world component of emotional intelligence focusing on empathy and social skills

This course is a standalone course for anyone interested in understanding how to work more effectively with others within teams.  It compliments other courses that explore emotional intelligence in more depth.

Developing Emotional Intelligence In Teams

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Course curriculum

    1. Practical Activity: Assessing the Dynamics of your Team

    2. Team Emotional Intelligence Checklist

    1. What is Emotional Intelligence? - Learning Outcomes

    2. Defining Emotional Intelligence

    3. What is the Difference Between EI and EQ?

    4. Emotional Intelligence FAQs

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    5. The Difference Between Emotions and Feelings

    6. Insights into Emotions

    7. Emotions at Work

    8. The Myth Around Positive and Negative Emotions

    9. How the Emotional Climate Influences Teams and Teamworking

    10. Working with the Emotional Climate

    11. Running Virtual Meetings with Emotional Intelligence

    12. The Advantages and Disadvantages of Emotional Intelligence

    13. Practical Activity: Exploring your Emotional Hot Buttons

    14. Tips for Managing Emotional Hot Buttons and Triggers

    1. Change Management - Learning Outcomes

    2. Attitudes to Change

    3. How People Emotionally Engage With Change

    4. Personal Transition through Change

    5. The Emotional Transition through Change - How to Identify and Work with Emotions Experienced in Change

    6. How to Move from Setback to Comeback

    7. Change Management - Learning Review

    1. Conflict in Teamwork Module - Learning Outcomes

    2. Conflict is Inevitable in Teamwork Yet Has Benefits

    3. Factors and Questions to Consider in Conflict Resolution

    4. The Role of Trust in Teamwork

    5. What the Wheel of Emotions can Tell us about Trust

    6. The Trust Equation

    7. Constructive and Destructive Behaviours in Teamwork

    8. Working with Conflict in Teamwork

    9. The Increasing Intensity of Conflict

    1. Working with Others - Learning Outcomes

    2. Practical Activity: Assessing your Behavioural Style

    3. The Importance of Behavioural Flexibility

    4. William Moulton-Marston's Model of the Behavioural Expression of Emotions

    5. The High Dominance Behavioural Style

    6. The High Dominance Summary Booklet

    7. The High Influence Behavioural Style

    8. The High Influence Summary Booklet

    9. The High Steadiness Behavioural Style

    10. The High Steadiness Summary Booklet

    11. The High Compliance Behavioural Style

    12. The High Compliance Summary Booklet

    13. The Ideal Behaviours for Ideal Interactions with Each Behavioural Style

    14. Booklet: DISC Do's and Dont's

    15. Working with Others - Learning Review

    16. Practical Activity: Your Least Favoured Style

About this course

  • $149.99
  • 71 lessons
  • 3 hours of video content

Developing Emotional Intelligence In Teams

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