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The Authority Guide to Behaviour in Business
CourseHow to inspire others and build successful relationships with authenticity through understanding and empathy.
$149
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Foundation in Emotional Intelligence (Approved by the Institute of Leadership)
CourseDiscover the impact of emotional intelligence on decision-making, relationships, and performance.
$299
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Introduction to Being Assertive with Emotional Intelligence
Being Assertive with Emotional Intelligence - Learning Outcomes
Assertiveness, Self Esteem and Emotional Intelligence
Activity Booklet - Working with Assertiveness
Rights and Responsibilities
Barriers to Assertiveness
Assertiveness and Self-Esteem
The Rules of Assertiveness
Activity Booklet - The Rules of Assertiveness
How Your Assertiveness Appears to Others
The Choices of Behaviour Around Assertiveness
Defining Aggressive Behaviour
Defining Passive Behaviour
Defining Assertive Behaviour
Booklet - Recognising Aggressive, Passive and Assertive Behaviours
Defining Passive-Aggressive Behaviour
Quiz: How Assertive Are You?
The Disagreement Process
Asking For What You Want
The Bonsai Principle
Methods and Techniques for Improving Assertiveness
12 Tips for Assertive Body Language
Ways To Say "No" Without Feeling Guilty
Poster - Ways to Say "No"
Further Considerations around Emotional Intelligence
Activity Booklet - Being Assertive in Awkward Situations and with Awkward People
Quiz: Test your Knowledge of Assertiveness
Being Assertive with Emotional Intelligence - Learning Review
