Emotional Intelligence 4 Change

All of us work in situations that are constantly changing, are intense and change is unrelenting.  

Your resilience refers to your ability to cope and adapt to crises or stressful situations.  Emotional resilience refers to how you use your emotions to develop your capability to manage your resilience.  

More resilient people are able to accept life changes and adapt to adversity without lasting difficulties, while less resilient managers have a much harder time with stress and change.  

Emotions are not about being soft and fluffy, they are vital in help you to make hard, direct management decisions.  Emotional resilience can mean managing the emotions that you yourself experience or managing the emotions of those around you.  Good emotional resilience enables you to increase productivity, improve morale, reduce absenteeism, retain your best people and improve team relations.  

In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively.

You will be able to identify what can help you and what can hinder you in your daily routines.  An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Once you are aware of the types of moods, environments and situations that trigger these responses, you can begin to prepare new responses to gain more of what helps and less of what hinders.