The Importance of Emotional Intelligence

Good levels of emotional intelligence help you to maintain control in difficult situations, communicate well and enhances your reputation.

Emotional intelligence is a set of emotional and social skills that collectively establish how well you:

  • perceive and express yourself
  • develop and maintain social relationships
  • cope with day to day and major challenges
  • use emotional information in effective and meaningful ways.
 

Put simply, emotional intelligence is how you combine your thinking with your feelings in order to build authentic relationships and make good, effective decisions.

Some Emotional Intelligence Courses Available

What You'll Learn

Your emotional intelligence is the ability to combine how you're thinking with how you're feeling to build quality relationships and to make good authentic decisions.

  • Discover how to use emotional information in effective and meaningful ways for greater success

  • Recognise actions you can take to develop your emotional intelligence to make better decisions

  • Identify what you need to do to grow your emotional intelligence skills to develop deeper relationships

Become a Master Practitioner in Emotional Intelligence

Develop emotional intelligence in yourself and others using advanced techniques of awareness and action through individually tailored communication and authentic leadership

Your Emotional Intelligence Coach, Trainer and Facilitator

Robin Hills

Emotional Intelligence Trainer, Coach and Facilitator

Thank you for looking at my details. My name's Robin Hills. I am an emotional intelligence coach, trainer, and facilitator based in the United Kingdom with over 35 years' business and commercial experience.

My specialism is in training, personal development and coaching focused on emotional intelligence, positive psychology and neuroscience in the workplace. I don't train on any other topic. I have built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

I have been working within the online training industry for over six years. My online courses are all based around emotional intelligence and I have the most comprehensive range of emotional intelligence courses available on the internet. These courses incorporate micro-learning videos, quizzes, practical activities as standalone courses or compliment blended learning to support professional development.

To date, my courses have been taken by over 250,000 learners in 175+ countries.

As a learner enrolled in one of my courses you can expect personal care and attention. My aim is to ensure that everyone gets a reply to any communication with me within 24 to 48 hours. I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.

Frequently Asked Questions

  • How does emotional intelligence relate to other training programmes?

    Emotional intelligence underpins effective performance, interpersonal relationships and leadership.

    Emotional intelligence is fundamental to success in most areas at work and should form the basis of all personal development and soft-skills training.

    Emotional intelligence is an integral part of many training courses. These include courses on Leadership, Communication Skills, Change Management, Teams and Team Working and many, many more.

  • Can emotional Intelligence be trained?

    You can learn about emotional intelligence by taking an online course. However, emotional intelligence cannot be developed by learning some techniques through watching a few video lectures.

    The courses require you to do some reflective thinking, to get some feedback and to discuss your development with others.  I'm afraid that you won't get the best from the courses unless you are prepared to do this.

  • Can emotional intelligence be taught online?

    People are used to using the internet and applications are improving by the day. Online learning can be effective because it’s more impartial and impersonal.

    Online courses in emotional intelligence are delivered using our sophisticated learning platform that gives you lots of flexibility to study when and where you wish. You have access to a range of learning materials that include online video tutorials, quizzes, exercises and some fun material – including series of complimentary crib cards.

    To be as relevant as possible, online learning in the area of personal development, such as emotional intelligence and resilience, needs to incorporate some form of individual assessment and investigation / observation. Ideally, some form of coaching is included.

    Incorporated into the courses are practical activities that focus you to work with specific issues you are facing and that are relevant to you within your workplace. These encourage personal reflection, discussion and offer a focus for feedback and coaching.

    Revolutionary methods are being incorporated into online courses that incorporate some form of individual assessment, investigation / observation and coaching. Discussion forums, also, help learners to share experiences and learn from each other.

    Several highly effective advanced behavioural techniques can be employed that challenge thinking and generate alternative strategies. You build your personal skills by identifying and replacing unhelpful thinking patterns and habits through graded task assignments. These are designed to integrate into your normal working activities so that new habits quickly become second nature.

  • Who are the courses for?

    The courses are for anyone who is interested in developing their understanding of emotional intelligence to improve performance.

    They will be of particular relevance to you

    - contribute to decision making within an organisation at either operational, tactical or more strategic level

    - if you are a leader in a team or in a management role and seeking to enhance and develop your career

    - have responsibilities for people development activities within an organisation without a specialist function

    - are an independent or employed consultant, NLP practitioner, coach or trainer who support organisations in meeting their goals

  • How are the courses delivered?

    Learning new skills is important. However, people are busy and often don’t have the time to spend away from their work. Also, budgets are tight.

    Online learning allows people to acquire knowledge and new skills on demand and in ways that are cost effective and efficient.

    Video-based mobile learning is very popular. Online courses can be accessed on laptops, tablets and mobiles anywhere and at anytime.

    Our emotional intelligence learning courses are delivered using our online learning platform that gives you lots of flexibility to study when and where you wish. You will have access to a range of learning materials on the learning platform, along with online video tutorials, quizzes, practical activities and some fun material - including series of complimentary crib cards.

    You will have the chance to discuss and debate your findings around your emotional intelligence in a group discussion with others studying the same programme as you. You will be supported throughout by internationally renowned emotional intelligence coach, trainer and facilitator - Robin Hills.

    There are some practical activities for you to complete within the courses to find out how you view your emotional intelligence and how others view your emotional intelligence. These involve some activity with other people and some reflection. They will help to guide you on what and how you need to change. [WARNING: this takes some effort and you may not like what you find out!

  • When do they courses start and finish?

    Your access to the courses is not limited to a few weeks or months - you have lifetime access.

    The courses are completely self-paced and have been structured so that you can get the most from the courses. Each course involves some practical activities away from your computer , table or mobile and includes some discussion forums.

  • How long do I have access to the courses?

    You have lifetime access to all the courses, so you are not restricted to a short period of time in which to finish the course.

  • Will I be awarded a certificate?

    Your certificate will be awarded on successful completion of the course. This includes watching all the video lessons, completing the quizzes and downloading the resource material.

    There is no requirement for the practical activities and assignments to be formally assessed.

  • What if I am unhappy with the course?

    We do not want you to be unhappy!

    If you are unsatisfied with your purchase, contact us within the first 30 days and we will give you a full refund.

Course Reviews

5 star rating

Master Practitioner in Emotional Intelligence

Daniela Turcanu Life Coach

This course is very powerful, lot of information structured in the easiest way makes me to understand about my emotions and others, to correct and improve myself. I'm happy I decided to take this course.

This course is very powerful, lot of information structured in the easiest way makes me to understand about my emotions and others, to correct and improve myself. I'm happy I decided to take this course.

Read Less
5 star rating

I believe the Title reflects exactly the course content

David Taylor

Very enlightening, easy to absorb.

Very enlightening, easy to absorb.

Read Less
5 star rating

This course is very relevant.

Mariel Foronda

This course is very relevant. Having worked for a company with offices in 100+ countries for 20+ years, I've seen how inclusive leadership increases employee retention by making employees feel more valued - and translates to more successful wor...

Read More

This course is very relevant. Having worked for a company with offices in 100+ countries for 20+ years, I've seen how inclusive leadership increases employee retention by making employees feel more valued - and translates to more successful work for clients.

Read Less
5 star rating

Excellent course

Narahar Deshpande

I found the course to be useful, well designed and thought provoking. Taking this course will surely benefit me in my days ahead.

I found the course to be useful, well designed and thought provoking. Taking this course will surely benefit me in my days ahead.

Read Less
5 star rating

Amazing, wonderful and incredible course

Mariam Momtshyan

First of all I would like to say thank you to Robin for this opportunity to get this course. I strongly suggest everyone to take this course. It's not only for business persons or for persons who are interested in emotional intelligence (EI), bu...

Read More

First of all I would like to say thank you to Robin for this opportunity to get this course. I strongly suggest everyone to take this course. It's not only for business persons or for persons who are interested in emotional intelligence (EI), but also for people who communicate with friends, with family, and with everyone's. The styles of behaviours are very important to understand. Everyone can find their behaviour here and can improve it and avoid the bad habits. Each of us can find the solution to communicate with others and reduce the conflict and stressful situations. All this you can find in this course. Thank you, With great wishes Mariam

Read Less
5 star rating

Simplistically Brilliant.

Emma-Jane Brown

Such a fantastic course. Easy to access, provided in real grounded styles. I found this extremely thought provoking and I am going to use one presentation in particular to use for my workforce. The simplicity in which it is created provides a fund...

Read More

Such a fantastic course. Easy to access, provided in real grounded styles. I found this extremely thought provoking and I am going to use one presentation in particular to use for my workforce. The simplicity in which it is created provides a fundamental approach, hence this is affording anyone and everyone a clear concept of mindfulness and how to work with it. Thank you very much, I feel thoroughly educated.

Read Less
5 star rating

An eye opener

Manjeet Sehmi

A fantastic course. Very engaging and uplifting too. A thorough and insightful course which explains mindfulness and mindlessness in a comprehensive manner. It is the first time that I actually thought about how overly critical and judgemental...

Read More

A fantastic course. Very engaging and uplifting too. A thorough and insightful course which explains mindfulness and mindlessness in a comprehensive manner. It is the first time that I actually thought about how overly critical and judgemental I am of myself and this course has given tips for developing Mindfulness and explained how important it is to adopt a Growth Mindset. Thank you for a wonderful insight into this perspective and the resources. I thoroughly enjoyed learning about exploring one's mindset.

Read Less
5 star rating

Fantastic Introduction

Robert Nugent

A fantastic overview of mindfulness, what it is, how it works and how it can benefit us.

A fantastic overview of mindfulness, what it is, how it works and how it can benefit us.

Read Less

International companies benefitting from our training