Influencing With DISC Behavioural Styles



Personality: Understanding DISC Behavioural Styles at Work rating

DISC is a model of human behaviour that helps you to understand why people do what they do.

Learning how to determine and appropriately react to the behavioural styles of your team members, customers and clients, you will be better able to communicate, motivate, convince and ultimately influence more authentic decisions.

  • Identify the four behavioural styles of DISC - Dominance, Influence, Steadiness and Compliance

  • Recognise ways of distinguishing between the behavioural styles and choose the best communication method for each

  • Explore behavioural styles with a focus on your style and how to work with others with different styles

  • Determine how the different DISC styles are likely to react to situations under pressure and when stressed

Influencing Skills using DISC Behavioural Styles

DISC is a model of human behaviour that helps you to understand why people do what they do.

The dimensions of Dominance, Influence, Steadiness and Compliance make up the model and interact with other personality factors to describe human behaviour.   

This online course has been created to help you apply DISC behavioural principles to working as part of a team or in situations that involve influencing and selling.   

By understanding your inherent behavioural style and then learning how to determine and appropriately react to the buying styles of your team members, customers and clients, you will be better able to communicate, motivate, convince and ultimately influence more buying decisions. It will help you to develop more engaging relationships.   

Everybody has their own style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.   

Being able to identify the behavioural style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each behavioural style will be explored along with techniques to enhance and improve your interactions leading to better communication.   

The course is designed to give you a deep understanding of behavioural styles and goes into detail about   

  • The four behavioural styles of DISC   

  • Each style's strengths and liabilities   

  • Do's and don'ts when interacting with High Dominance   

  • Do's and don'ts when interacting with High Influence   

  • Do's and don'ts when interacting with High Steadiness   

  • Do's and don'ts when interacting with High Compliance   

  • How to assess a person's nonverbal communication   

  • Gaining a greater sensitivity to others around you   

This course will, also, be of interest to you if you have completed a DISC Behavioural assessment in the past and would like a refresher.  You may have discovered your Behavioural Style through a work-based training programme, by completing a questionnaire or through general interest.  

Your Behavioural Style is a blend of all four styles, but one is usually dominant.  It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.

This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance.  It will give you an understanding of the relevance of DISC Behavioural Styles and how they can be put to work. 

Influencing With DISC Behavioural Styles

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Course curriculum

  • 1

    Introduction to Influencing with Behavioural Styles

  • 2

    The Four Behavioural Styles - Dominance, Influence, Steadiness, Compliance

  • 3

    Interactions Between Behavioural Styles

    • Each Behavioural Style Reacts to Pressure in Different Ways

    • The Tension Between the DISC Behavioural Styles

    • Conflict and the High Dominance Behavioural Style

    • Conflict and the High Influence Behavioural Style

    • Conflict and the High Steadiness Behavioural Style

    • Conflict and the High Compliance Behavioural Style

  • 4

    Working with Others' Behavioural Styles

    • The Importance of Behavioural Flexibility - How Attitude and Behaviour Are Linked

    • DISC and Emotional Intelligence

    • Developing DISC and Emotional Intelligence

    • Developing Different Behavioural Styles

    • Emotional Intelligence and High Dominance

    • Emotional Intelligence and High Influence

    • Emotional Intelligence and High Steadiness

    • Emotional Intelligence and High Compliance

    • Emotional Intelligence and DISC Poster - The Differences Between Each Style

    • Developing Emotional and Social Skills

    • Using your Knowledge and Understanding of the DISC Behavioural Styles

    • Being Flexible with the DISC Behavioural Styles

    • Practical Activity: Working with Your Least Favoured DISC Style

    • Working with Behavioural Styles Booklet

    • Working with Others' Behavioural Styles Discussion

    • Influencing with Behavioural Styles Course Learning Review

  • 5

    Working with DISC Quizzes

    • Test your Knowledge and Understanding of DISC

    • Test your Adaptability to Work with Other Styles

  • 6

    Lightbulb Moments Cards

    • Lightbulb Moments - Communication

    • Lightbulb Moments - Engaging with Others using DISC

Influencing With DISC Behavioural Styles

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